Terms of Use

By accepting these Terms and Conditions, I have fully read and understood the Terms and Conditions as outlined in this agreement, without any impairment in judgment resulting from (but not limited to) mental illness, mental handicap, intoxication, medication, or any other health or other problem that could impair judgment.

I acknowledge that Mantracare Pvt. Ltd., A1/10 Paschim Vihar, Rohtak Road, Delhi, India is the owner/ proprietor of the domain name and website, Claimmantra.com (from now on referred to as, “the website” or “ClaimMantra” or “the site”). I also absolve professionals engaged by ClaimMantra, who offer services through the website from any responsibility or liability whatsoever, for any medical, legal, or financial events or outcomes related to services attained by me through the use of medical second opinion (also referred at ClaimMantra as ”online doctor consultation” or ”online doctor consult” or “medical consultations” or “medical consults” or “health queries” or “queries” or “video consultations” or “video consults” or “phone consults” or “phone queries” or “phone consultations” or “video queries” or “direct query to a doctor” or “follow-up query” or “free query” or “paid query” or “common query” or “consultation” or “appointment”). I also understand and use the website accepting that it is being provided on an as-is basis.

I expressly agree that the exclusive jurisdiction for any dispute with ClaimMantra, or in any way relating to the use of the Site, resides in the courts of New Delhi, India. I further agree and expressly consent to the exercise of personal jurisdiction in the courts of Delhi, India in connection with any such dispute including any claim involving ClaimMantra or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

I understand that these Terms and Conditions are governed by the internal substantive Indian laws of the land, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions at any one point of time shall be deemed as a further or continuing waiver of such term or condition or any other term or condition on a subsequent occasion.

These Terms and Conditions constitute the entire agreement between the parties and supersede all other agreements relating to this subject matter, and set out the complete legal relationship between ClaimMantra and me arising from or connected with this subject matter. For the avoidance of doubt, in the case of any conflict between these Terms and Conditions, and any other agreement, these Terms and Conditions will prevail over all or any of them.

ClaimMantra reserves the right to place any third-party advertisements on the Site at any time and without my notice or consent and without attracting any liability in this regard. ClaimMantra reserves the right to charge us in the future with prior notice. ClaimMantra reserves the right to release professionals’ responses in circumstances I have paid (or a professional has waived) the requisite fee owing to technical difficulties, if and when necessary. ClaimMantra reserves the right to limit account holders’ use of ClaimMantra Accounts. Questions or comments regarding the Site should be directed by electronic mail to [email protected]

The contents on the portal are provided by ClaimMantra for use by online users as a quick reference of information about doctors, hospitals, and other healthcare service providers. The listing of the doctors, hospitals and other healthcare services providers on the portal is not intended as a tool for verifying the credentials, qualifications, or abilities of any person or organization. Inclusion in the Directory Listing does not imply recommendation or endorsement nor does omission in the Directory Listing imply ClaimMantra disapproval. The Doctors in ClaimMantra medical panel are board-certified practitioners (Registered Medical Practitioners) in their respective countries.

Any information provided by ClaimMantra employees including the doctors on the helpline (video consulting, Phone, Live Chat, and Email) provided to me to make a more informed decision. ClaimMantra will not be responsible or liable in any manner whatsoever for any damages or any loss (including that of health, life, limb, or livelihood) of any kind because of following the advice or instruction given by ClaimMantra employees, owners, directors, doctors, moderators, associates, contractors, and online users.

I understand that I am prohibited from republishing, selling, duplicating, or “scraping” for commercial or any other purpose whatsoever, the Directory Listing or any of the data or other information contained in the site, in whole or in part, in any medium whatsoever, and all such information and content posted on the site either by ClaimMantra or any user or anyone else authorized by ClaimMantra to this extension shall form exclusive property of ClaimMantra.

I also agree to always seek the advice of a physician or other qualified health provider with any questions I may have regarding a medical condition. I further agree never to disregard professional medical advice or delay in seeking it because of something that has been read on ClaimMantra’s website or have had live video consulting or online chat or phone call or Email communication with a ClaimMantra team member including the ClaimMantra doctors.

The Directory Listing is provided on an “AS-IS” basis. ClaimMantra disclaims all warranties, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, ClaimMantra does not warrant or represent that the Directory Listing or any part thereof is accurate or complete. I hereby assume full responsibility for all communications made by me with any doctor or hospital or other healthcare services providers contacted by me through the Directory Listing on ClaimMantra. Further, ClaimMantra shall in no event be liable to me or my friends or family for any decision made or action taken by me in the reliance on information provided on the portal of ClaimMantra.

I undertake not to infringe upon or permit anyone to infringe upon any of the intellectual property rights of ClaimMantra on the site, in particular, the data and content posted therein, and further undertake to suitably compensate ClaimMantra in this regard for the loss or damage suffered by ClaimMantra due to the said infringement by me and also indemnifies ClaimMantra to this effect.

I undertake to put ClaimMantra on notice, immediately upon coming to know of any infringement of the intellectual property rights of ClaimMantra, by any other user or by third parties.

Our target audience is:

Underprivileged sections of society are looking for medical clarification.

People who see a medical second opinion based on existing reports and detailed medical history.

People with chronic health conditions or conditions that can be treated with diet and lifestyle changes

In specific locations, we also help users looking to book a medical test or scan in their locality.

The website is not intended to be used to:

Treat a medical emergency or medical condition,

Advise or resolve legal, medical, or financial issues outside the scope of what has been agreed or provided.

For any medical emergency, I shall immediately contact the emergency number in my country.

Information or advice provided on the Site by professionals should be used merely as a guide rather than a definitive recommendation to adopt any specific action or treatment. Nothing transmitted to or from this Site constitutes the establishment of a doctor-patient relationship between me and any professional or person providing information or advice through the site. The site is not intended to diagnose a medical condition.

I understand and agree that ClaimMantra does not regularly review the posts on the Site (excluding, however, ClaimMantra’s right to access accounts to ensure that the system is working and/or in the case of any technical dysfunction) and the views expressed therein those of the posters or any content or any answer do not necessarily reflect those of ClaimMantra, its owners, managers, directors, doctors, moderators, employees, agents, partners, advertisers or affiliates. ClaimMantra assumes no responsibility for the posts or the information contained therein, nor does it make any claims, promises, or guarantees about the accuracy, suitability, or completeness of any of the information on the Site or in the posts. All advice and/or information obtained directly or indirectly from the Site are provided at my own risk.

For all consultations including medical consultations in particular, before acting on any of the advice offered on/through the site, I should confirm that such action is applicable and suitable to me, by referring to my own medical practitioner or by obtaining a second and third opinion of other medical practitioners. The limitations associated with consultations or other services exclusive of physical examination, in-person legal advice, or onsite and extensive investigations are hereby accepted and agreed to by me. I further absolve from all liability, ClaimMantra, and its owners, managers, directors, doctors, moderators, employees, agents, partners, advertisers, and/ or affiliates from any legal responsibility for any incorrect or misleading information provided by any person professional, or contained within the Site.

ClaimMantra may, without giving notice, delete any account or information contained on the Site for any reason whatsoever.

The information on this Website (including but not limited to video consult, live chat, emails, and phone support) is provided for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation, or care from my physician or other qualified healthcare providers. Nothing on this Website should be used for treating or diagnosing a medical or health condition or for replacing any relationship with my physician or other qualified healthcare providers. The health information furnished on this Website and the interactive responses (if any) furnished by or through, this Website is not intended to or implied to be professional medical advice. I shall consult other sources and confirm the information contained on this Website. This shall include consulting my own physician regarding the applicability of any opinions or recommendations with respect to my symptoms or medical condition. For medical concerns, including decisions about medications and other treatments, I shall always consult my physician or other, qualified healthcare professional. In serious cases, I shall seek immediate assistance from emergency personnel. If I suspect that I have a medical problem or condition, I shall contact a physician or other qualified healthcare provider(s) immediately. I SHALL NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING I HAVE READ ON THIS WEBSITE (including but not limited to video consult, live chat, emails, phone consult). No medications, diet supplements, or treatments as may be described on this Website shall be taken or begun without first consulting my physician or other healthcare providers.

I understand/ agree that ClaimMantra makes no claim that the contents of the Site, such as text, graphics, images, and information obtained from service providers and any other material contained on the Site (the “Content”) is appropriate or may be downloaded in a particular jurisdiction. Access to the Site and Content may not be legal by certain persons or in certain states or countries. If I access the Site from outside India, I do so at my own risk and am responsible for compliance with the laws of my jurisdiction. Provisions relating to the liability of ClaimMantra and its licensors, user submissions, Indemnity, Jurisdiction, and Complete Agreement, survive the expiration or termination of these Terms and Use for any reason whatsoever.

All content (including health content on forums and articles) on the platform is for informational purposes only. The content is not intended to be a substitute for face-to-face professional advice, diagnosis, or treatment. I shall always seek the advice of a physician within my jurisdiction with any questions regarding a medical condition. I will never disregard professional medical advice or delay in seeking it because of information provided by a medical professional through the Site. If I think I may have a medical emergency, I shall call my doctor or emergency services immediately. ClaimMantra does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by any professional through the Site, ClaimMantra employees, others appearing on the Site at the invitation of ClaimMantra, or other visitors to the Site is solely at my own risk.

I agree that I will not use the Site to post any advertisements or other commercial messages. I further agree that I will not post or attempt to post any content whatsoever on the website of ClaimMantra, which to my knowledge is knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually-oriented or threatening message or material irrespective of whether the same is defamatory or illegally invasive of another person’s privacy. If any complaint is received against me to this effect, then upon receiving such complaint ClaimMantra can choose to delete any inappropriate posts as quickly as possible; however, the submissions are generally posted in real-time and are not reviewed by ClaimMantra before they are published to the Site. I also agree that my health queries/consultations can be released for public view (after ClaimMantra removes all the private details and publishes them anonymously)

I agree and affirm that I shall not ask or request for the contact information of any Medical Practitioners on ClaimMantra by using up your services and cannot hold ClaimMantra responsible for any sort of communication that takes between me and the medical practitioners or professionals or the doctors on the site.

I agree and affirm that the Content (excluding all correspondence between me and any person or professional through the messaging system, including any and all attachments) (“Copyright Content”) is protected by copyright under Central and State laws of the Republic of India, and foreign laws as applicable. The title to the Copyright Content remains with ClaimMantra or its licensors. Any use of the Copyright Content not expressly permitted by these Terms and Conditions is a breach of the Terms and Conditions and may violate copyright, trademark, and other laws. Inquiries or applications for permission to copy any Copyright Content otherwise than is permitted by these Terms and Conditions should be directed to Content and features on the Site, including these Terms and Conditions, which are subject to change or termination without notice in the editorial discretion of ClaimMantra. All rights not expressly granted herein are reserved to ClaimMantra and its licensors. If I violate any of these Terms and Conditions, then my right to Copyright Content is automatically terminated and I must immediately destroy any copy that I have of any portion of the Copyright Content, lest I shall be liable for infringement of copyright.

I agree that I shall use the Site of my own free will and shall not be guided in any manner including by way of any promotional emails, phone calls, and advertisements from ClaimMantra and its affiliates and partners. The use of the Site and the Content is therefore entirely at my own risk. When using the Site, the information will be transmitted over a medium that, in many cases, is beyond the control and jurisdiction of ClaimMantra and its suppliers. Accordingly, ClaimMantra assumes no responsibility or liability whatsoever for or relating to the delay or failure of delivery of data, interruption, or corruption of any data or other information transmitted in connection with the use of the Site. The Site and the Content are provided on an “as is” basis. ClaimMantra, its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose. Specifically, ClaimMantra, its licensors, and its suppliers make no representations, warranties, or guarantees about the following:

The accuracy, reliability, completeness, correctness, authenticity, or timeliness of the Content, software, text, graphics, links, or communications provided to me through the use of the Site.

The compliance by ClaimMantra, with government laws, rules, regulations, and notifications in force in any country, or the laws of any jurisdiction with regard to the ability to use the Site or requiring disclosure of information contained on the Site.

I agree that, to the fullest extent permitted by law, neither ClaimMantra, its licensors, its suppliers, nor any third parties mentioned on the Site shall, in any event whatsoever, be liable for any damages or legal disputes (including, without limitation, incidental and consequential damages, arbitration, personal injury/wrongful death, litigation, lost profits, or damages resulting from lost data or business interruption, including any computer virus, claim for disability benefits, claim for worker’s compensation and/or malpractice claims without the prior written consent of ClaimMantra) resulting from the use or inability to use, by the user, of the Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not ClaimMantra is advised of the possibility of such damages.

To the extent permitted by law, all legal claims if any, arising in connection with my use of the Site and any of its Content, shall be brought within thirty (30) days from the date of occurrence of the event giving rise to such action.

ClaimMantra does not endorse any professional and does not intend to be a source of advertising, solicitation, or legal advice on the behalf of any professional. To the fullest extent permitted by law, ClaimMantra is not responsible for the content of linked third-party sites, sites framed within the Site, or third-party advertisements, and does not make any representations regarding their legality, content, or accuracy. I at my own risk am subject to the terms and conditions of use for such sites of the respective sites. ClaimMantra does not endorse any product advertised on the Site.

All information available on this Website is not exhaustive and is provided “AS IS” and without any warranties of any kind, either express or implied. All implied warranties of merchantability and fitness for a particular purpose or use are hereby excluded. In no event shall ClaimMantra be liable for any damages other than the amount referred to above. All other damages, direct or indirect, special, incidental, consequential, or punitive are hereby waived by the user to the fullest extent permitted by law, even if ClaimMantra.com has been advised of the possibility of such damages. ClaimMantra expressly disclaims and DOES NOT WARRANT that the functioning of this Website will be uninterrupted or error-free or that they are correct; that any errors will be corrected; that any information on this Website is complete, and accurate (although the Medical Centre strives for accuracy), or timely (or will be updated); and that this Website, or the server that makes it available, is or will be free of viruses or other harmful components. I am solely responsible for any damage to my computer system or mobile phone or tablet or loss of data that results from downloading any material from this Website.

I EXPRESSLY ACKNOWLEDGE AND AGREE THAT CLAIM MANTRA, ITS LICENSORS, SUPPLIERS, AND BUSINESS PARTNERS ARE NOT RESPONSIBLE IN ANY WAY AND IN ANY MANNER WHATSOEVER FOR THE RESULTS OF MY DECISIONS RESULTING FROM THE USE OF THIS WEBSITE OR THE INFORMATION CONTAINED HEREIN, INCLUDING BUT NOT LIMITED TO, ME CHOOSING TO SEEK OR NOT TO SEEK PROFESSIONAL MEDICAL CARE, OR CHOOSING OR NOT CHOOSING SPECIFIC TREATMENT BASED ON THE INFORMATION ON OR ACCESSED THROUGH THIS WEBSITE (Including but not limited to video consult, Live Chat, Email, Phone).

I agree that I’m exclusively to blame for something denote in the positioning. I additional conform to defend, indemnify, compensate and hold ClaimMantra, its officers, directors, employees, doctors, moderators, agents, licensors, and suppliers, harmless from and against all claims, actions or demands, liabilities, and settlements together while not limitation, affordable legal and accounting fees, ensuing from, or presupposed to result from my violation of those Terms and Conditions or any claims based mostly upon my posts/submissions on the positioning. I consent to abide by the spam policies and undertake to not forward uninvited emails exploiting the “Refer a Friend” feature from the ClaimMantra server to any of my contacts while not their previous consent. Failure to try this could lead to the cancellation of their account with ClaimMantra.

I conjointly agree and state I actually have perceived that the professionals that participate within the website could or might not be related to with, utilized by, or agents of ClaimMantra which ClaimMantra makes no representations on the qualifications of any of the physicians WHO participate within the network. Any listing, name, content, the material of any skilled or firm found on this website doesn’t represent any endorsement or recommendations. Once deciding to require the recommendation and/or rent any skilled or firm, I shall conduct a previous freelance analysis on the accuracy of the credentials expressed within the Content.

I authorize ClaimMantra to contact the American state via email and call to produce info and notification concerning services provided on the positioning. I conjointly agree for ClaimMantra to send transactional SMS to the mobile range that I actually have registered on the positioning (with the choice to opt out if necessary).

In case a doctor discontinues ClaimMantra’s services, all health info provided by that doctor on the positioning belongs to ClaimMantra. Under no circumstances can the articles and different patient-doctor conversations be deleted from the positioning.

ClaimMantra won’t be to blame for any damages of any kind arising from my use of this website or video consulting or Telephone Company or email communication, including, however not restricted to, direct, indirect, incidental, vindicatory, or eventful damages.

I have scanned, familiarised myself, and understood the preceding terms and conditions which by exploitation ClaimMantra and/or Portal and therefore, the Video Consulting, Phone, and Email services, I conform to the Terms and Conditions set forth on top.

Privacy Statement:

ClaimMantra is committed to protecting your privacy. Authorized staff among the corporate on a necessity to understand basis solely use any info collected from individual purchasers. We have a tendency to perpetually review our systems and information to make sure the simplest potential service to our purchasers. There are specific offenses for unauthorized actions against laptop systems and information. We are going to investigate any such actions with a read to prosecuting and/or taking civil proceedings to recover damages against those accountable.

Confidentiality:

Any info regarding the consumer and their individual consumer Records is also passed to 3rd parties. However, consumer records are considered confidential and thus won’t be divulged to any third party. Purchasers have the proper to request sight of, and copies of any and every one consumer Records we have a tendency to keep, on the condition that we are given affordable notice of such an invitation. Purchasers are requested to retain copies of any literature issued in regard to the supply of our services. Wherever acceptable, we tend to attend to the client’s issue with acceptable written info, handouts, or copies of records as a part of a united contract, for the good thing about each party.

We will not sell, share, or rent your personal info to any third party or use your e-mail address for junk mail. Any emails sent by this Company can solely be in reference to the supply of united services and products

Log Files:

We use information processing addresses to analyze trends, administer the positioning, track users’ movement, and gather broad demographic info for combination use. Information processing addresses don’t seem to be joined to in-person placeable info. to boot, for systems administration, police work usage patterns, and troubleshooting functions, our net servers mechanically log normal access info together with browser kind, access times/open mail, uniform resource locator requested, and referral uniform resource locator. This info isn’t shared with third parties and is employed solely among this Company on a need-to-know basis. Any severally placeable info associated with this information can never be utilized in any approach completely different to it expressed on top of while not your express permission

Cookies:

Like most interactive websites this Company’s website, We use cookies to modify us to retrieve user details for every visit. Cookies are utilized in some spaces of our website to modify the practicality of this area and simple use for those folks visiting. A number of our affiliate partners might also use cookies

Links from this website:

We don’t monitor or review the content of different parties’ websites that are joined to form this website. Opinions expressed or material shown on such websites don’t seem to be essentially shared and may not be considered the publisher of such opinions or material. Please remember that we have a tendency to don’t seem to be to blame for the privacy practices, or content, of those sites. We have a tendency to encourage our users to remember once they leave our website & to scan the privacy statements of those sites. You ought to value the protection and trait of the other sites connected to the present site or accessed through this site yourself, before revealing any personal info to them. This Company won’t settle for any responsibility for any loss or injury in no matter manner, howsoever caused, ensuing from your revealing to 3rd parties of private info.

Copyright and Trademark:

Copyright and different relevant material possession rights exist on all text with reference to the Company’s services and therefore the full content of this website.

This Company’s emblem may be a registered trademark of this Company within Bharat. The whole names and specific services of this Company featured on this computing machine are applied for trademark as ClaimMantra 

Any type of replica or distribution of all or any part of the content within the same or any completely different format is strictly prohibited.

Any party willing to repeat or use the content for his or her personal purpose, commercialize enterprise it on an internet site, or show it in public through any media ought to get exclusive permission from the site’s admin.

If you’re wanting to use the content of the positioning elsewhere, please contact Us by email at [email protected] The involved team can retreat to you.

You may not, except with our categorical written permission, distribute or commercially exploit the content. Nor could you transmit it or store it on another website or another type of electronic retrieval system

Force Majeure:

Neither party shall be susceptible to the opposite for any failure to perform any obligation below any Agreement that is thanks to an occasion on the far side the management of such party together with however not restricted to any Act of God, terrorism, war, Political uprising, conflict, riot, civil unrest, the act of civil or military authority, uprising, earthquake, flood or the other natural or non-natural natural event outside of our management, that causes the termination of AN agreement or contract entered into, nor that might are fairly foretold. Any Party full of such event shall right away inform the opposite Party of an equivalent and shall use all affordable endeavors to go with the terms and conditions of any Agreement contained herein

General:

The laws of India govern these terms and conditions. By accessing these terms or exploiting our services/buying our product you consent to those terms and conditions and to the exclusive jurisdiction of the Indian courts altogether disputes arising out of such access. If any of those terms are deemed invalid or unenforceable for any reason (including, however not restricted to the exclusions and limitations stated above), then the invalid or unenforceable provision is cut off from these terms and therefore the remaining terms can still apply. Failure of the corporate to enforce any of the provisions stated in these Terms and Conditions and any Agreement, or failure to exercise any choice to terminate, shall not be construed as a release of such provisions and shall not have an effect on the validity of those Terms and Conditions or of any Agreement or any half thence, or the proper thenceforth to enforce every and each provision. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by punctually authorized representatives of the corporate.

Notification of Changes:

The Company reserves the proper to vary these conditions from time to time because it sees a match and your continued use of the positioning can signify your acceptance of any adjustment to those terms. If there are any changes to our privacy policy, we are going to announce that these changes are created on our home page and on different key pages on our website. If there are any changes however we have a tendency to use our website Clients’ in-person placeable info, notification by e-mail, or communication mail are created for those full of this transformation. Any changes to our privacy policy are denoted on our website thirty days before these changes happen. You’re suggested to re-read this statement on a daily basis.